Shipping Policy

At ARK, we aim to provide efficient and reliable shipping services to deliver our quality cosmetics to our valued customers.

Processing Time

Orders are typically processed within 2 days after payment confirmation but this may vary depending on the customization required. During high-demand periods or sales, processing may take slightly longer. We strive to process orders promptly to ensure quick dispatch.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your location. Shipping costs will be displayed at the checkout before the completion of your order. We may offer free shipping promotions during specified periods, which will be clearly communicated on our website.

Delivery Time

Delivery times vary based on the shipping method selected at checkout and your location. Standard shipping usually takes between 2 to 7 for domestic deliveries.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can monitor the progress of your shipment through our website or the designated courier’s website.

Shipping Carriers

We partner with trusted shipping carriers to ensure reliable delivery of your orders. However, ARK is not liable for any delays caused by the shipping carrier or due to factors beyond our control, such as customs processes for international deliveries.

Shipping Restrictions

Please note that we currently do not ship to certain remote areas or international locations. Any such restrictions will be indicated at the checkout. Additionally, customers are responsible for ensuring that the shipping address provided is accurate and complete to avoid delivery issues.

Contact Us

If you have any questions or concerns regarding our shipping policy or specific shipping inquiries, please contact our customer service team at [email or contact information].

Thank you for choosing ARK cosmetics. We endeavor to provide a smooth and reliable shipping experience for our customers.