Refund and Returns Policy

At ARK, we are dedicated to providing top-quality cosmetics and ensuring our customers’ satisfaction with every purchase.

Refund Policy

Once a product is purchased, we do not provide any refunds. We maintain the highest standards in our manufacturing processes and quality checks to ensure that our customers receive only the best products. In the rare event that an issue arises with your purchase, we do not offer refunds but are committed to resolving any concerns you may have.

Return and Exchange

Regrettably, we do not accept returns or offer exchanges on any products after they have been purchased. Our stringent quality control measures are in place to prevent any defective or substandard products from reaching our customers. However, if you encounter any issues with your purchase, please reach out to our customer service team for assistance.

Defective Products

We take great care to ensure that every product leaving our facilities meets the highest quality standards. We guarantee that no defective products will be sent to our clients. In the unlikely event that you receive a damaged or defective item, please contact us immediately so we can address the issue promptly.

Non-Returnable Items

Please note that certain items are non-returnable:

• Products that have been used
• Products without original packaging
• Items not directly purchased from our website

Customer Support

If you have any concerns or queries regarding your purchase, please don’t hesitate to contact our customer service team. We are here to assist you and address any issues or inquiries you might have.

Our Commitment

At ARK, we are committed to your satisfaction and will always strive to provide you with the best products and customer service possible. Your trust in our brand is valued, and we assure you of our dedication to delivering the highest quality cosmetics.

Thank you for choosing ARK cosmetics.